How to Open, Maintain and Close a Bank Locker: Key Steps & RBI Rules

How to Open, Maintain and Close a Bank Locker: Key Steps & RBI Rules


How to Open a Bank locker?

  • To hire a locker, the individual must fill out a simple application form and complete the KYC formalities with the bank.
  • The hirer must sign a locker agreement, also known as a ‘memorandum of letting,’ agreeing to the terms and conditions of the bank.
  • Most banks require some form of collateral. As a result, they typically only provide lockers to existing account holders or those who agree to open an account-savings or current-or make a three-year fixed deposit that covers rentals.
  • The locker is rented for a nominal fee. It is determined by the size of the locker and the location of the branch (both intra-city and inter-city). It is charged on an annual basis and is payable in advance.

How to Maintain a bank locker?

A locker rental is collected when entering into a locker agreement, depending on the bank, branch, and size or location of the locker. The customer should maintain a sufficient balance in their bank account to cover the annual rental of the locker via a direct debit instruction. Banks typically require collateral in the form of deposits that cover a three-year rent.

Nomination of bank locker

A locker can be shared by multiple people. When one of the holders dies, the nominee and other holders gain access to the contents of the locker upon the submission of the necessary documents. Nominations for the locker must be registered. If no nominee is named, the legal heir usually has access to the locker.

How to Open, Maintain and Close a Bank Locker
How to Open, Maintain and Close a Bank Locker

Closing of bank locker

If you want to close the locker, you can apply to surrender it. The customer is responsible for emptying the locker and returning the key to the bank. The agreement is terminated, and the customer’s locker rental from the beginning of the year is refunded.

Bank Locker's rules by RBI

Bank Locker’s rules by RBI

Compensation In Case Of Theft:

According to the RBI, if a valuable item is stolen from a customer’s bank locker, the person will be entitled to compensation. As compensation, banks must pay up to 100 times the annual locker rent to the customer.


Banks are responsible for the security and safety of the locations where safe deposits are kept. Banks must also ensure that theft, burglary, fire, robbery, or dacoity do not occur as a result of their mistakes.


Banks must keep the locker allotment process transparent by displaying the number of vacant lockers. Banks must also acknowledge receipt of all locker applications and provide a waiting list to customers.

When providing someone with a locker facility, a bank must enter into an agreement with that customer at the time of allotment.


Customers who want to get a locker in a bank will have to pay a term deposit that is equivalent to three years of locker rent.Banks are not permitted to charge rent for more than three years in advance.

Assume a customer decides to return the locker after paying the advance rent. In that case, the proportionate amount of the remaining rent (over a three-year period) will be refunded.

SMS Notification

When someone gains access to a bank locker, the bank must notify the locker owner via SMS and email. This is used to notify the customer of the date and time the locker was accessed.


Works as an in-house Writer at Gulf Tech Plus and focuses on the latest smart consumer electronics. Closely follows the latest trends in consumer IoT and how it affects our daily lives. You can follow him on Facebook, Instagram & YouTube.

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